§ 1

Consent

By accessing our website or using our services, you consent to this Privacy Policy and agree to its terms.

§ 2

Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Address
• Project Requirements
• Account Credentials (where applicable)

Business Information

• Organization details
• Website information
• Technical requirements
• Project-related documentation

Information You Provide

• Messages, attachments, support requests, feedback and testimonials

Technical Information

• IP Address, Browser Type, Device Information, Operating System
• Internet Service Provider (ISP), Date/Time of Visits, Pages Visited, Referring URLs

We collect only the information reasonably necessary to provide and improve our services.

§ 3

How We Use Your Information

• Provide software development and IT services.
• Manage projects and client communications.
• Improve website functionality and user experience.
• Respond to inquiries and support requests.
• Send project updates and important notifications.
• Process invoices and service-related payments.
• Maintain security and prevent fraud.
• Comply with legal and regulatory obligations.

§ 4

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Employees and authorized contractors
• Hosting providers and cloud service providers
• Payment processors for invoice payments
• Legal authorities where required by law

All third-party service providers are required to maintain appropriate confidentiality and security standards.

§ 5

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

§ 6

Log Files

Like most websites, Krestapay uses log files. These logs may include:

• IP Addresses
• Browser Types
• Internet Service Providers
• Date and Time Stamps
• Referring and Exit Pages
• Clickstream Data

This information is used for website administration, security monitoring, analytics, and performance improvement.

§ 7

Cookies and Tracking Technologies

We use cookies and similar technologies to remember user preferences, improve website performance, analyze visitor behavior, and enhance user experience. You may disable cookies through your browser settings; however, certain website features may not function properly. For more information, please refer to our Cookie Policy.

§ 8

Third-Party Services

Our website and projects may utilize third-party services including Cloud Hosting Providers, Analytics Services, CRM Platforms, Communication Tools, and Software Integrations. These services may collect information in accordance with their own privacy policies. Krestapay is not responsible for the privacy practices of third-party providers.

§ 9

Data Protection Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Restrict processing of your information
• Object to data processing
• Request transfer of your data where applicable

Requests may be submitted through our contact details provided below.

§ 10

Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If such information is discovered, we will take reasonable steps to remove it promptly.

§ 11

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website and services after changes are published constitutes acceptance of the revised policy.

§ 12

Contact Us

For questions regarding this Privacy Policy or data protection practices, please contact us using the details above.